Please let us know your reasons for returns and/or exchange requirements within 24 hours of receiving the order via email at email@example.com
Goods are to be returned back within 3 days of delivery if within Bombay/Thane/Navi Mumbai, and within 5 days if outside.
Refund or Exchange is only applicable to unused goods. Refund will be initiated only post thorough checking of swimsuit.
We will happily accept returns of items that do not fit correctly and exchange them for the correct size depending on availability within 7 days of return.
If you are unhappy with the fit or the swimsuit is faulty, we will credit your original payment method after we get it back from you.
We are unable to exchange or refund used, laundered or customer damaged goods.
Please place the unused, unwashed, resalable swimsuit with original tags in a secure and waterproof postal bag.
The cost of delivery for returns/refunds is not refundable.
To start your return process, email us at firstname.lastname@example.org and we'll get the ball rolling.
Please allow up to 7 working days for exchanges/refunds to be processed once we receive them.
We will keep you updated on the status of your exchange/refund.
We will try and have your product shipped within the first 48 hours (2 Business days) post your order. So in case of Order cancellations, please send us an email at email@example.com within 24 hours.
As soon as we receive tracking information for your parcels, we will forward it to you. In case you do not receive this information- do drop us an email and we will have you covered.
We will try our level best to make sure you receive your parcel within 7 business days from the time of your order.
If you'd like to cancel your order, please send us an email at firstname.lastname@example.org within 24 hours and we'll sort it out. As simple as that!
Make sure you fill in your correct address when ordering from us. We cannot accept responsibility for the wrong address being used with an order. Email us if your swimsuit does not arrive and we'll get in touch with our courier company to track down the package. It is safer if you can have your items delivered when you are present, so provide a secure daytime delivery address where possible.